Profit Pilot

Privacy Policy

Last updated: March 2, 2026

1. Introduction

Profit Pilot ("we", "our", "us") provides an AI-powered profit analytics dashboard for Shopify merchants. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Data We Collect

When you connect your Shopify store, we access the following data through the Shopify API:

  • Order data: order totals, line item prices, quantities, discounts, taxes, shipping
  • Product data: titles, types, vendors, variant prices, images
  • Store metadata: shop domain name

We also collect your email address and name when you create an account.

3. Data We Do NOT Collect

We do not store personally identifiable customer data from your Shopify store. We do not collect customer names, email addresses, shipping addresses, phone numbers, or payment information of your buyers.

4. How We Use Your Data

  • Calculate profit, margins, and cost breakdowns for your store
  • Generate AI-powered insights about your business performance
  • Categorize your costs using AI
  • Display dashboards and reports within the Profit Pilot app

5. Third-Party Services

We use the following third-party services:

  • Supabase — authentication and database hosting
  • Shopify — billing and payment processing
  • Google Gemini — AI cost categorization (aggregated data only, no PII)
  • Anthropic Claude — AI insight generation (aggregated data only, no PII)
  • Vercel — application hosting

6. Data Security

All data is transmitted over HTTPS. Access to your store data is protected by row-level security policies ensuring you can only access your own organization's data. Shopify API tokens are stored securely and never exposed to client-side code.

7. Data Deletion

If you uninstall the Profit Pilot app from Shopify, we automatically delete all your store data within 48 hours in accordance with Shopify's GDPR requirements. You can also request data deletion by contacting us.

8. GDPR Compliance

We support Shopify's mandatory GDPR webhooks for customer data requests, customer data erasure, and shop data erasure. If you are located in the EU/EEA, you have the right to access, correct, or delete your personal data.

9. Contact

For privacy-related questions, contact us at support@profitpilot.app.